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Our Values, our guiding principals
Passion, agility, consistency, trust and self-responsibility: At Felchlin, these values relate not only to the products and the care with which they are manufactured, but also to the sourcing of raw materials. What defines our relationship with our customers, suppliers, cacao farmers and employees too is our shared passion for our craft.
- "We at Felchlin" - Guiding principles (PDF, 35 KB)
For Maximum Quality without compromise
For more than a century, we have remained firmly rooted at our location in Ibach-Schwyz and are convinced that tradition and the demand for the highest quality will continue to be a source of inspiration in the future.
Passion
For us, «passionate» means that we devote ourselves wholeheartedly to a task. We remain focused on our small but select client portfolio and the specialities that fill us with enthusiasm. We are pleasure seekers and are delighted when our passion spills over to the people we deal with.
Agility
For us, «agile» means that we act flexibly, but never carelessly. We are a manageable size, our employees are approachable and highly skilled, and we are close to our clients. This allows us to adapt to new requirements quickly, but always in a well-thought-out manner. We are constantly on the move and evolving before the market forces us to. This enables us to reconcile our traditional values and ideas of quality with our high demands on flexibility and production efficiency.
Consistency
For us, «consistent» means that we offer security to the people we deal with. The Felchlin brand can look back on a successful history of over 100 years. Over generations, we have always strived for sustainable growth and made a name for ourselves as a reliable employer. We are proud of the originality of our craftsmanship and cultivate it day after day. With our knowledge and skills, we will continue to exceed the high expectations of our customers and in doing so inspire trust in our brand.
Trust
«Trust» means for us to rely on the outstanding skills, reliability, and judgement of our employees. We support and encourage them to realise their full potential.
Self-Responsibility
«Self-responsibility» means for us that we encourage our employees to act proactively, make decisions independently and to take responsibility for the consequences. This culture promotes and supports innovation, efficiency and continuous improvement at all levels and gives our employees the necessary freedom.
The Spirit in which we act is the highest matter.